Ordering FAQs

Q: My order is incomplete. What should I do?

A: For any orders that dont complete or issue an error message, contact Customer Service at 1.800.996.5122, from 8:00 a.m. 5:00 p.m. PST, Monday through Friday to confirm your order and your payment information.

Q: When will my order ship?

A: Orders received before 1:00 p.m. PST will ship the same day. Orders received after 1:00 p.m. PST will be shipped the following business day (excluding holidays).

Q: How long will it take for my order to get here?

A: All orders are shipped via USPS, and are expected to arrive in two to five business days from the ship date within the 48 continental states.

Q: How much is shipping?

A: Shipping cost $8.95 for single bottle orders. Shipping is free with multiple bottle orders within USA. Additional charges apply for expedited shipping and international orders.

Q: Do you ship to international addresses?

A: Yes, UriVarx is available worldwide. All prices are in USD. Additional shipping and handling fees will be added to international orders. You can contact us prior to ordering to get an estimate on shipping.

Q: I didnt receive my order. What should I do?

A: Contact us within 15 days of your order date so we will be able to track or replace your order.

Q: Do you offer any kind of guarantee?

A: Yes. We support our product 100%. If you are not satisfied with UriVarx, call 1.800.996.5122. You will receive return information that must be completed within 30 days of the original order shipment for a full refund. If more than one bottle was purchased, additional bottles must be returned unopened.

Q: How do I make a return?

A: Any claim for credit or return goods request must be made within thirty (30) days of receipt and require a return merchandise authorization (RMA) number. Please email us at UriVarxCustomerService@innovuspharma.com, or call Customer Service at 1.800.996.5122, from 8:00 a.m. 5:00 p.m. EST, Monday through Friday, to receive a RMA number. Upon receipt of authorized returned products, a refund for the original purchase price less the original shipping and handling charge ("Partial refund") will be issued. To obtain a partial refund, products must be returned within thirty (30) days of receiving an RMA number.

*These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.

In clinical trials, UriVarx® has been used safely with minor side effects for up to 8 weeks. There were no adverse events leading to discontinuation. Five episodes of transient adverse reactions were reported in the UriVarx® group which included diarrhea (2.9%), UTI (2.9%) and flatulence (1.5%). Pregnant women and women who are nursing should not take supplements without first talking to their doctor.

SUGGESTED USE: As a dietary supplement, start with one capsules a day in the morning with a meal or as directed by your healthcare practitioner. IF well tolerated you may increase to two capsules a day.
WARNINGS: Not for use in persons under the age of 18. Ask your doctor before using UriVarx®. Do not use if allergic to any ingredient in UriVarx®. Stop using if you experience any side effect.
CAUTION: Keep tightly closed in a cool dry place at controlled room temperature of 15-30C (59-86F). DO NOT USE if inner seal or outer neck band is broken. Keep out of the reach of children.